Acadia Federal Credit Union is seeking a full-time Support Specialist to join our support team. In this role, you'll serve as one of the first points of contact for members seeking assistance by phone, chat, online, and other digital channels. You'll partner with members to answer questions, resolve concerns, and connect them with the products and services that best meet their needs. From delivering exceptional service to building trust with every interaction, you'll play an important role in creating the positive experiences that define Acadia while supporting members and teammates across the organization.

Why Join Acadia?

Named one of the Best Places to Work in Maine every year from 2022–2025, Acadia Federal Credit Union is a growing, community-focused organization where our people come first. We invest in our employees with competitive pay, outstanding benefits, opportunities for growth, and a workplace culture built on collaboration, respect, and purpose.

What We Offer

✔ Competitive compensation

✔ Comprehensive medical, dental, vision, life, and disability insurance

✔ Paid time off plus 24 hours of paid Volunteer Time Off annually

✔ 401(k) with up to a 6% employer contribution (3% contribution + up to 3% match)

✔ $5,000 annual tuition reimbursement to support your professional growth

✔ Wellness reimbursement up to $500 annually

✔ Employee banking perks, including a 1% loan rate discount beginning on your first day

✔ And, much more!

If you're looking for an opportunity where your work will make a meaningful impact and your ideas will help shape the future of our organization, we'd love to hear from you. This position will remain open until the right person is found.

Full Job Description

• An Equal Opportunity Employer •

Acadia Federal Credit Union is seeking a full-time Member Service Representative (MSR) for our Presque Isle branch. In this role, you'll be one of the first friendly faces our members see, helping them with their everyday financial needs while building lasting relationships based on trust and exceptional service. Whether you're processing transactions, answering questions, or connecting members with products and services that fit their goals, you'll play an important role in creating the exceptional experiences that define Acadia and strengthen the communities we serve.

Why Join Acadia?

Named one of the Best Places to Work in Maine every year from 2022–2025, Acadia Federal Credit Union is a growing, community-focused organization where our people come first. We invest in our employees with competitive pay, outstanding benefits, opportunities for growth, and a workplace culture built on collaboration, respect, and purpose.

What We Offer

✔ Competitive compensation

✔ Comprehensive medical, dental, vision, life, and disability insurance

✔ Paid time off plus 24 hours of paid Volunteer Time Off annually

✔ 401(k) with up to a 6% employer contribution (3% contribution + up to 3% match)

✔ $5,000 annual tuition reimbursement to support your professional growth

✔ Wellness reimbursement up to $500 annually

✔ Employee banking perks, including a 1% loan rate discount beginning on your first day

✔ And, much more!

If you're looking for an opportunity where your work will make a meaningful impact and your ideas will help shape the future of our organization, we'd love to hear from you. This position will remain open until the right person is found. 

Full Job Description

• An Equal Opportunity Employer •

Acadia Federal Credit Union is seeking a full-time Learning & Development Specialist to support the growth and success of our employees through engaging, impactful learning experiences. In this role, you'll design and deliver training programs for new hires, existing employees, and organizational initiatives while partnering with leaders across the credit union to build knowledge, strengthen performance, and support continuous improvement. From facilitating interactive classroom and virtual training sessions to developing learning materials, coaching employees, and evaluating training effectiveness, you'll play a key role in creating exceptional employee experiences that ultimately lead to exceptional member experiences.

Why Join Acadia?

Named one of the Best Places to Work in Maine every year from 2022–2025, Acadia Federal Credit Union is a growing, community-focused organization where our people come first. We invest in our employees with competitive pay, outstanding benefits, opportunities for growth, and a workplace culture built on collaboration, respect, and purpose.

What We Offer

✔ Competitive compensation

✔ Comprehensive medical, dental, vision, life, and disability insurance

✔ Paid time off plus 24 hours of paid Volunteer Time Off annually

✔ 401(k) with up to a 6% employer contribution (3% contribution + up to 3% match)

✔ $5,000 annual tuition reimbursement to support your professional growth

✔ Wellness reimbursement up to $500 annually

✔ Employee banking perks, including a 1% loan rate discount beginning on your first day

✔ And, much more!

If you're looking for an opportunity where you can make a lasting impact by helping others grow, building innovative learning experiences, and supporting the development of an exceptional team, we'd love to hear from you. This position requires regular travel throughout our branch network and may be based in Fort Kent or Bangor. The position will remain open until the right candidate is found.

• An Equal Opportunity Employer •

  Full Job Description